Tips On Weathering The Storm

This uncertain economy won’t last forever. But the good customer relationships will endure. Customer retention strategies are critical.


Consumer confidence is at an all time low—that much you’re definitely aware of. In fact, you are almost certainly lacking confidence as a consumer yourself these days.

Now is the time to focus on customer retention strategies. RightNow clients execute customer initiatives and deliver great customer experiences while reducing operating costs at the same time. In fact, our clients have been awarded the Nucleus Research ROI award the last five years with returns up to 8,000 percent!

RightNow has recently been positioned in the leaders’ quadrant in Gartner’s 2010 Magic Quadrant for Customer Service Contact Centers. This recognition of our ability to execute confirms experiences of the 2,000 clients who have successfully executed customer retention strategies and achieved substantial ROI within months or even weeks of signing contracts with us.

Our Clients Get Results That Count

RightNow client, Overstock.com estimates $1 million in savings per month from contact center reductions alone—while also seeing a 10 percent increase in customer satisfaction scores. 

What Can You Do RightNow?

Try us out. Our solutions and culture are strongly focused on delivering high impact results from the very first day, and then optimizing results over time. We offer a low-risk way to prove our value to you.

Ask about a risk-free pilot.