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Motorola Highlights Video

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Overview

Motorola—a global communications leader and RightNow client—strives to know its customers better by discovering what they want, what they need, and how they feel about Motorola products. With the help of RightNow's SaaS CRM solution, they deliver a customer experience that shines by both listening to their customers, and feeding that information back through the organization. They make informed, customer-driven business decisions—and their customers love it.

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