Overview
RightNow Connect works with our CX Suite to facilitate easy and seamless access to and between our hosted CX software applications and your enterprise. Coupled with our on demand business model, you can easily implement and manage integrations with little or no additional IT overhead. Leverage our experience with hundreds of enterprise integrations—RightNow Connect enables access to CX data from across your enterprise and even out to the web. ERP applications such as SAP or Oracle can be integrated with any of our on demand CX software system applications. The user experience is transparent and can extend beyond your company to suppliers, partners, and yes, of course, customers.
With our approach to enterprise integration, you’ll get a seamless flow of information between our on demand CX solution and your existing contact center applications and infrastructure. RightNow Connect supports integration with data systems, business processes, desktops, communications environments, and packaged applications.
Greg Gianforte