Lockheed Martin

Lockheed Martin

Lockheed Martin (NYSE: LMCO), a RightNow Partner for the public sector, is a public company headquartered in Seabrook, MD. The company has uniquely developed credentials as rich subject matter experts in the fields of education, justice and public safety, housing and community services, health, legal services, energy, and the environment.


With a reputation as a high-quality service provider, Lockheed Martin is routinely recognized by their customers for exceeding performance expectations while keeping costs down—a fact validated by a contract retention rate which exceeds 90 percent.

Lockheed Martin’s service solutions span the full cycle of managing information, from collection, processing, and analysis to packaging, dissemination, and constituent self-service. This information management value chain is delivered through core competencies in program management, constituent relationship management, records management, and IT support.

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Lockheed Martin Provides Public Sector Technology Services To The Federal And State Government And The Commercial Sector

Program Management and Support

  • Training and technical assistance
  • Survey services
  • Program evaluation
  • Grants management and peer review
  • Conference and event management 
  • Research synthesis
  • Mail list management
  • Performance contracting

Constituent Relationship Management

  • Contact center operations
  • Outreach and communications
  • Fulfillment
  • Content development and management
  • Self-service

Records Management

  • Consulting services
  • Litigation support
  • Document management
  • Electronic data discovery
  • Claims processing

Information Technology Solution

  • E-Gov transformation
  • Self-service application development
  • Managed hosting
  • Multi-client contact center technology integration
  • Content management
  • Advanced knowledge retrieval

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