Devoteam Danet

Devoteam Danet

Devoteam Danet is a RightNow Germany-based Reseller and Implementer Partner with expertise and experience spanning 25 years - an innovative partner for consulting, solutions, and operations according to complex IT applications.


Danet designs, develops, implements, and operates established business solutions across and beyond their customers' entire value chain. Their largest customers are in the automotive, financial services, telecommunication & media, and transport & logistics sectors. Headquartered in Weiterstadt, Germany, Danet also has locations in Hamburg, Cologne, Munich, and Stuttgart, as well as in Vienna, Austria, and Brighton, England.

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With The Use Of RightNow Customer Interaction Center Solutions, Devoteam Danet Is Able To Deliver

 Customer Benefits

  • Higher customer satisfaction: Expert, swift handling of customer requirements
  • Stronger customer loyalty and improved customer benefits: Positive customer satisfaction and use of cross-selling and up-selling potentials
  • Time-to-market: Target and ROI expectations can be quickly checked by productive
    pilots Business processes

Business Processes

  • Meeting sales and marketing objectives
  • Customer care and customer service
  • Commercial order management
  • Supply Chain Management (Partner)

Service offerings

  • Customer Relationship Management (CRM)
  • Sales and service automation
  • Marketing and campaign management
  • Multi-Channel Interaction Center
  • Supplier and partner integration

Devoteam advises on all issues regarding Customer Relationship Management (CRM) and implements and integrates your CRM systems-always putting our customers first. 
 


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