6degrees Solutions
6degrees Solutions is a specialist provider of key CRM solutions and implementation services, customer experience consulting, technologies, and managed services to clients in Malaysia and the Asia Pacific region.
With over 25 years of combined experience developing, managing, and deploying mission critical on demand solutions across the region, 6degrees is the ideal partner to ensure your RightNow CX is implemented and maintained on a professional basis.
6degrees offers clients a deep understanding of the CRM/ILM function including the strategic application of world-class technologies to drive process transformation. They are a dynamic organization provisioning on-demand business solutions ranging from:
Business Process Expertise
- Process analysis and transformation
- Business requirements analysis
- Business case analysis
Infrastructure Implementation and Execution
- Development
- Integration
- Deployment
Operations Expertise
- Service center operations
- Project and program management
- Operating best practices and continuous improvement culture
- Sourcing options
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