RightNow CX
Web Experience Designer
Your business environment is dynamic, and so should be your Web customer experience. An always available online customer experience must provide a feature rich, engaging and branded environment that compels customers to spend more time on your site.
RightNow Web ExperienceWhat Is The Web Experience Designer Application?
RightNow CX was built to drive immediate return-on-investment, while at the same time supporting long-term growth of your customer experience. Our Web Experience Designer solution allows you to build on the out-of-the-box Web Experience investment to infuse RightNow Knowledge, Chat, Co-Browse and Email Management functionality throughout your corporate website, ensuring that customers can get access to your service resources anywhere on your site, when they need it.
Features
- Configurable framework that can be leveraged to create completely new web applications, including widgets and web pages
- WYSIWYG tool for editing portal pages
- Extensions for Adobe Dreamweaver
- Direct access to RightNow web development and production servers
- Development UI sandbox capabilities and site deployment tools
- Access to custom rich media, Web 2.0 Widgets
Benefits
- Create a tailored online service experience that extends beyond your current web support pages with our web experience designer solution
- Enable designers and developers to easily design and edit the online customer experience
- Quickly and easily layer in brand elements to your support site
- Leverage Web 2.0 flash, video and demos to create a compelling, feature rich environment
Greg Gianforte