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RightNow CRM Suite

RightNow Sales™ Modules RightNow Sales

Your business is unique and constantly evolving. RightNow®’s modular approach to our on demand CRM software applications, coupled with our on demand delivery model, allows you to rapidly deploy only the functionality you need today, and easily add new capabilities as your business needs change.

Each of our hosted CRM software applications, for sales, service, and marketing, can be enhanced with modules that extend specific functionality into our core products. Each module boosts your ability to leverage specific abilities of RightNow Sales, whether it is for sales lead tracking, sales lead qualification, sales forecasting, managing your pipeline, or other sales activities.

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This map to the left highlights which application  you are exploring within the RightNow CRM Suite.

Sales Modules: Think What You Can Do

Manage contacts across communication channels. Capitalize fully on every lead. Track and route opportunities through your organization with sales lead qualification and tracking functionality. Manage tasks like a top producer. All this and more when you use the modules available with our sales force automation software, RightNow Sales. Our hosted CRM model makes it easy!

RightNow Sales can be even more powerful these modules:

  • RightNow CRM Suite

    The RightNow CRM Suite can be tailored specifically to your needs.
    Our suite of on demand CRM software is made up of the three applications below.  Several industry solutions are also available. Find Out How

    • RightNow Service™

      RightNow Service is built around a self-learning knowledge base. It improves customer service through a multi-channel agent desktop that includes phone, chat, feedback, web self-service, and email management.

      Find Out How

    • RightNow Marketing™

      Our marketing automation application allows you to proactively communicate with your customers and fully tap the power of the web and email to enable personalized communications.

      Find Out How

    • RightNow Sales™

      RightNow Sales provides a unified view into all customer interactions, whether they are used by sales representatives or your revenue generating service agents.

      Find Out How

    • Industry Solutions

      With thousands of successful client deployments under our belt, we took those industry-specific best practices and designed them into our solutions.

      Find Out How
  • Clients & Awards

    Clients & Awards
    Discover how RightNow's 1,900 global clients deliver exceptional customer experiences while strengthening their bottom line. Find Out How

    • Client Showcase

      Browse through case studies featuring RightNow solutions in action to learn about our clients’ success stories.

      Find Out How

    • Client Awards

      Many of our clients receive recognition for their customer experience initiatives from industry-related, and even sometimes unexpected, sources.

      Find Out How
  • Technology

    Technology
    With little or no IT overhead, RightNow’s on demand CRM applications deliver quick ROI and value through faster implementations, smarter integration tools, and increased efficiencies while satisfying the most demanding business requirements. Find Out How

  • Services

    Services
    RightNow has one of the highest client retention rates in the CRM industry, thanks in large part to our great employees and time-tested processes.  Our flexible service offerings are designed to put both of these to work for you. Find Out How

  • Company

    Company
    RightNow provides on demand customer relationship management (CRM) software that helps our clients provide great customer experiences across all customer interaction points while reducing operating costs. Find Out How